Therapy Sessions Terms & Conditions

Before any commission is accepted, the commissioning body must provide the SLT with a PURCHASE ORDER NUMBER and information regarding who to send the invoice to, and their contact details including a name and phone number.

Therapy can be provided within school as sessions for individual or group.  Parental consent for the SLT to work with each child, process their data and share reports with school and/or the local authority must be sought and confirmed by the school, before the child is included in any individual or group therapy sessions.

A member of the school staff must be present at all individual/group sessions and will take responsibility for implementing follow-up activities between sessions.  In the case of individual therapy for a home-schooled child, the parent will be responsible for attending the sessions and implementing follow-up activities.

It is the school’s (parent’s if child is home-schooled) responsibility to have the space for the therapy session ready before the session starts, e.g. ensuring the space is clear of  objects that are not part of the session, anything that may distract the child/children are put away, and other staff and pupils have been asked to refrain from entering the space for the duration of the session, and that the member of staff attending the session is not distracted or called away to other duties for the duration of the session.

Any cancellation or re-scheduling of a session on the part of the school (parent if the child is home-schooled) must be made with a minimum of 48 hours’ notice.  Any session cancelled with less than 48 hours’ notice will still be charged in full and not re-scheduled.

For small group therapy and group therapy, in the event of one or more children being absent, the session will still take place and be charged in full, at the rate based on the number in the group originally agreed.

In the case of the pre-arranged attending staff member being unavailable for a session, it is the school’s responsibility to arrange for another member of staff to attend the session.  If no such arrangement is made then the session will be cancelled, and if this occurs with less than 48 hours’ notice, the session will still be charged in full and not be rescheduled.

If there are extenuating circumstances, e.g. sudden illness or emergency, allowance may be made but this is entirely at the SLT’s discretion, and must not be considered a given.  In any case, school must still contact the SLT at the first opportunity BEFORE the session, or the session will be charged in full and not rescheduled.

If the SLT has to cancel a session due to unexpected circumstances, e.g. illness, the SLT will endeavour to contact the school at the first opportunity and reschedule the session.  There will be no extra charge for the rescheduled session.

In case a session has to be cancelled, be it by school or by the SLT, the school will take responsibility for contacting the families of all the children affected to inform them of the cancellation.

The funding organisation (e.g. school or local authority) will be invoiced half-termly, at the start of each half term, based on the planned number of therapy sessions to be provided in that half term.  Full payment (gross) must be settled within 2 weeks from the date of the invoice.  Delays in settling payments may incur additional charge.  Any outstanding payment must be settled in full before a new block of SLT session, i.e. next half-term, can commence.  

All payments are by bank transfer.  Only payments in full amount gross i.e. before tax, are accepted.  If there is any issue with payment, the funding organisation must contact the SLT to discuss and agree alternative option/s for payment without delay (no reason for delays or failure in following up on the part of the funding organisation will be accepted).  Payment deadline must still be met, or there will be additional charge incurred.   The SLT reserves the right to seek settlement of any unpaid fees through the Small Claims Court.  

Any SLT input other than therapy sessions requested, e.g. meetings, assessment, reports, programmes, training, are separate packages and are invoiced for separately.  Full payment (gross) must be settled within 2 weeks of the date of the invoice.  Reports are only released after full payment is settled.

If any non-chargeable cancellation occurs, i.e. cancellation by the SLT, or cancellation by school made with a minimum of 48hours’ notice, the sessions will be re-scheduled within the half-term invoiced for.  If this is not possible, the cost of the session be deducted from the invoice for the next block, or refunded if no further sessions are arranged after the end of the half-term invoiced for.

Unless an end date has been agreed at the start of the commission, the following Termination of Service policy applies:

In the case of either the SLT or the commissioner of the SLT’s service wishing to terminate the commission, a minimum of 2 months' notice must be given to the other party.  In the case of the commissioner giving the SLT less than 2 months' notice, sessions that would have taken place and attended by the SLT in the 2 months starting from the day notice is given will still be charged in full.